M. Suresh 10:14:11
Thank you for contacting eBay Live Help. My name is M. Suresh May I have your full name?
My name is Joseph LP
M. Suresh 10:16:23
Thank you .How may I assist you today?
I’m trying to resolve an issue with Ebay (and therefore Paypal) holding my funds for my sale of xxxxxxxxxx listing.
This particular transaction was completed with a personal delivery of the goods to the recipient.
ie not a courier
The recipient has received the goods - therefore providing positive feedback - but Ebay insists on holding my funds
Can you please explain how the recipient can take action to have the payment available?
The delivery was made the day after the funds appeared in Paypal
M. Suresh 10:20:20
Alright, let me check what best I can do for you.
M. Suresh 10:23:44
Your paypal amount is on hold because you have not uploaded the tracking number.
Are you still there?
In lieu of
what I typed earlier, there was no tracking number to be given as it was
delivered directly to the recipient personally
M. Suresh 10:25:14
First I request you to upload the tracking number so that the funds would be released early.
M. Suresh 10:27:27
for the inconvenience but you have not met with one criteiria i.e to
release the funds early, you should have 25 transaction.
Can you please provide reference for that?
M. Suresh 10:28:53
So, essentially, what you’re telling me is that:
Because I did not provide tracking information for the item(s), that the funds won’t be released early.
When sufficient time has elapsed, the funds will be released per Ebay policies
Despite my still not providing the tracking number (as there is no tracking number to be given)?
M. Suresh 10:30:31
These are the criterias for Paypal hold.
1. 90 days since first sale on eBay.com (which met) AND
2. 25 domestic sales on eBay.com (lifetime metric for the account) (which is not met yet) AND
3. $250 in sales on the account (It is completed)
4. Standard or Above seller standing (It is completed)
So eBay is aware that the goods successfully changed hands, right?
M. Suresh 10:32:37
of this hold is to increase buyer and seller satisfaction on eBay by
helping to ensure safe and successful transactions.
OK. They may have to re-purpose that hold.
M. Suresh 10:33:57
Is there anything else that I may assist you in regards with eBay?
That’s why I originally asked if there was anything that the Buyer could do to expedite the process?
As we were both satisfied with the transaction - only eBay NOT was satisfied
M. Suresh 10:35:29
You have not with only one criteria i.e 25 domestic sales on eBay.com (lifetime metric for the account) (which is not met yet)
Thanks for your assistance. These ‘holds’ must make eBay a fortune on interest accrued.
M. Suresh 10:36:09
Thank you for choosing eBay. Have a nice day.
I shall try
The chat session is being wrapped up.
The chat session has ended.
Take from that what you will.